| What to expect from my mortgage broker? |
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You are wanting to use a mortgage broker to obtain a home loan. What service should they provide, and what is required of them?...... Your mortgage broker should LISTEN to your personal circumstances and requirements. They will offer you a selection of home loans that will suit your needs, and provide a comparison between these products, highlighting the pros and cons of each. They will complete and submit a home loan application on your behalf, and communicate with the lender and yourself until your home loan is approved and settled. Enormous changes in the finance industry were announced in September 2009. Up until the 30th of June 2010, each State and Territory had it's own regulation and licencing policies for mortgage brokers. From the 1st of July 2010 ALL mortgage brokers in Australia MUST be registered with ASIC under the National Consumer Credit licencing regeme. If a broker has not registered by that time they will NOT be able to engage in credit acitivities from the 1st of July 2010. All mortgage brokers who are registered and with to apply for a licince must do so by 31st of December 2010. Alternatively they can gain authorisation as a credit representative of another Australian Credit Licence holder. In view of these changes PLEASE ENSURE YOUR BROKER IS REGISTERED (post 1st July 2010) AND LICENCED OR AN AUTHORISED CREDIT REPRESENTATIVE (from 1st January 2011). Your mortgage broker is also required to supply you with an Internal Dispute Resolution procedure (A procedure to advise consumers of their complaints process). All members of the MFAA (Mortgage & Finance Association of Australia), COSL (Credit Ombudsman Service Limited) and BFSO (Banking and Financial Services Ombudsman) must not only have a procedure in place, but inform their clients of this procedure. All mortgage brokers listed on mortgagebroker.com.au must be members of the MFAA or FBAA, they must also be a member of an External Dispute Resolution Scheme, and be registered/licenced/authorised representative within the legislative time frames.
What is a Finance Broking Contract?
In many states of Australia it is currently required by law that your Mortgage Broker provide you with a Finance Broking Contract. The Contract MUST include:
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