What is the home loan process?

What is the home loan process?

Would you like to know the home loan process from beginning to end and inside out?

Whether you are looking to refinance your existing home loan or purchase a new owner occupied or investment property, the mortgage process is basically the same.

It is important to have an accurate knowledge of your assets, liabilities, income and expenses because it will give you an indication where you are at financially.

Educate yourself on the types of home loans available and what you need to apply for a home loan.

After you have found a mortgage broker that really understands your needs, a face to face meeting is held.

At the meeting with your broker, they should at all times conduct themselves respectively. They should introduce themselves and go over the initial telephone conversation making sure that no extra information is required or missing.

Your broker will then qualify your application. They check all documents to support your financial situation. They will go through your payslips, rental income, family assistance and discuss the loan amount and purpose of the loan. Will it be for personal or investment use?

Once your mortgage broker has a clear understanding of your position and goals. Your broker will discuss the various loan products available and provide you with home loan comparisons. This will determine your mortgage repayments, upfront fees and ongoing fees.

When and only when you are satisfied with your choice of home loan, an application form will need to be completed and signed by all applicants. Your broker will inform you of what will happen next and the approximate time for each step in the process.

Your home loan application is then reviewed by your mortgage broker because all details are double checked and any missing information is duly noted. The application along with all supporting documents will be forwarded to the lender to be assessed by processing staff.

The lender’s assessor will log the application, allocate it a file number and confirm receipt of the application with your mortgage broker. 

What’s next in the home loan process?

The application will be thoroughly checked to ensure it has been correctly completed and has all relevant documents. If the application is incomplete, your mortgage broker will be contacted and asked to obtain this missing information from you.

Your application will not in most cases progress until the requested information has been supplied.

A thorough review will be undertaken and relevant checks made then all information will be logged into your file.

The assessor will now pass your file onto their team leader with a recommendation to either APPROVE or DECLINE your home loan application.

The outcome of your home loan application will be forwarded to your mortgage broker and they with inform you of the lenders decision.


Your home loan application has been approved subject to certain conditions eg: finding a property or a property valuation. The pre-approval usually lasts for 3 months and because they do this service for you it should cost you nothing.


The lender will order a valuation on the property to be conducted, (each lender has a list of approved valuers that they select from).

This will ensure that you are paying current market value so they are within their lending guidelines.

Home loan approval, or not

The lender will issue an unconditional or full-approval when all conditions of the home loan have been met and when all associated costs have been determined. It will include stamp duty, lenders and solicitors fees etc.

Your letter of offer

The letter of offer outline the terms and conditions and associated costs of the home loan.

Get your solicitor/conveyancer to review the letter of offer, sign it and return it to the lender. The lenders solicitors will now prepare for settlement. The letter of offer becomes the credit contract when signed.

Those mortgage documents

Mortgage documents are sent with the Letter of Offer and outline the agreement between the lender, the borrower and The Office of State Revenue in your state.

Details of the mortgage are recorded on the Certificate of Title along with the name of the borrower/owner(s) and the mortgage lender. The rest of the process will be managed between the lender and your solicitor/conveyancer.

Settlement of your home loan

Settlement occurs when the home loan proceeds are paid for the remainder of the property and all associated costs. The lender and your legal rep will determine the date and manage the transaction.

Congratulations to you

So, now all your hard work and stress has paid off because you are now a home owner. If you have re-financed to a more suitable home loan, sit back, relax and celebrate.

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